Frequently Asked Questions

Who is eligible to use the University Study Hub?

The University Study Hub is available free of charge to individuals who meet the following criteria:

  • Currently enrolled in a tertiary study course with an Australian education provider (university or VET) and has a USI.
  • Students aged 16 or above. Anyone under 18 years will need parental permission and will only have access to the Hub during staffed hours.
What benefits do registered students receive?

By registering with the University Study Hub, you’ll enjoy access to:

  • Dedicated quiet study spaces
  • Collaborative meeting areas for group work and study sessions
  • Extended access from 6am to midnight, 7 days a week
  • Professional staff support (available from 9am to 8pm), Monday to Friday
  • High-speed internet connection
  • Complimentary printing and copying services
  • Bookable devices and technology resources
  • Student welfare and administrative support
  • Networking events and skill-building workshops
  • Fully equipped kitchenette with complimentary coffee and tea
How do I register?

Registration is simple and free. You can:

  • Complete our online registration form
  • Visit us in person at 412 Gympie Rd, Strathpine QLD 4500 or call us on 1300 936 011

To complete your registration, you’ll need to provide your Unique Student Identifier (USI) and details of your enrolment.

How much does it cost?

All services at the University Study Hub are completely free of charge for registered students. This includes access to study spaces, high-speed internet, printing and copying services, and bookable devices.

Where are the University Study Hubs located?

Strathpine University Study Hub
412 Gympie Rd
Strathpine QLD 4500

Beenleigh University Study Hub
Opening soon! Stay tuned for updates on our second location.

What are the opening hours?

The University Study Hub is accessible 7 days a week from 6am to midnight, via a secure pin code.

Staff are onsite weekdays from 9am to 8pm for assistance and support.

Can I tour the Study Hub before registering?

Absolutely! We welcome you to drop in between 9am and 8pm, Monday to Friday. Our staff will be happy to show you around the facilities and can complete your registration on the spot if you decide to join.

Can I bring guests to the University Study Hub?

All hub users are required to be registered.

Registration Form

You can register here!

What is the University Study Hub?

The University Study Hub is a community-focused space created to make university and vocational education more accessible, convenient and less stressful for students. Supported by the Australian Government Department of Education’s Suburban University Study Hubs Program, our hubs offer an ideal solution for higher education students looking to reduce travel time and maximise their study efficiency.

Our purpose-built facilities in Strathpine (and soon Beenleigh) provide a range of free resources including quiet study areas, meeting rooms, high-speed internet and comprehensive welfare support.